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ICAM Course Outline

ICAM course will help you understand and apply the ICAM root cause investigation methodology. ICAM investigators are a valuable asset in any organisation seeking to maximise learning from adverse events to avoid re-occurrence and reduce future risks. This course introduces best practice in Incident Investigation and develops practical skills which you can apply back in your workplace.

Incident Cause Analysis Method (ICAM) Training

Unit Code:

BSBWHS515: Lead Initial Response to and investigate WHS incidents

RIIWHS301E: Conduct safety and health investigation

TLIF5017 – Investigate Rail Safety Incidents

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Australian Risk Services Australasia Pty Ltd is a registered training organization. RTO ID number 45259.

ICAM Course Description

ICAM is an easy-to-use, effective, proven system to guide experienced & novice investigators to the root causes of adverse events. It aims to identify both local factors and failures within the broader organisational context and operational processes that have contributed to the incident such as, poor equipment design, less than adequate training.

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Topics Include

  • Preparation


    It’s not enough just to plan for incident investigation. Investigators must be prepared with the tools to carry out the investigation.

  • Emergency Response

    Emergency Response

    When an incident occurs potential danger is not limited to those directly involved. When there is a gas leak or a fire, for instance, other workers on site and the general public may also be threatened.

  • Secure the Scene

    Secure the Scene

    Gathering facts will be easier if the incident scene is not altered. When physical evidence is left undisturbed, investigators can relate the material equipment, and environment to the injury with minimal speculation.

  • Identify Witnesses

    Identify Witnesses

    A good witness can provide an accurate description of the incident. This helps investigators put the pieces of the puzzle together.

  • Survey Scene

    Survey Scene

    Surveying the incident scene as soon as possible also gives the investigator a feel for the environment at the time of the incident.

  • Gather Evidence
    (PEMEP Matrix)

    Gather Evidence (PEMEP Matrix)

    People Equipment Materials Environment Process - PEMEP Matrix. Evidence can be of two kinds-physical objects and verbal testimony. The key to collecting evidence is to be thorough and inquisitive. A PEMEP matrix is a valuable tool in the process of collecting all relevant data for people, equipment, materials and environment.

  • Interview Witnesses

    Interview Witnesses

    Interviews are best done when memories are fresh. This can be achieved by conducting interviews as soon as possible after the incident.

  • Analyse Facts
    (Timeline, 5 Whys, ICAM, Recommendations)

    Analyse Facts

    Once the scene survey and interviews are completed, the information should be sorted and analysed to:

    • Identify what has been found
    • Identify what may be missing
    • Determine next course of action
    • Eliminate unnecessary duplication

    Recommendations should be based upon hierarchy of controls which acts as a guide on determining the best type of control in terms of effectiveness.

  • Prepare Report

    Prepare Report

    The final report is designed to help people learn from the incident. Recommendations must also be included so that the incident will not be repeated.

  • Follow Up

    Follow Up

    Circulate results of the investigation to all company sites so others can learn. Make changes in company operations and raise key issues with trade associations, other contractors, unions, and other groups as necessary.

Event Details


3 days face to face training or ONLINE Line Training, pre-course reading and post course online assessment.


Public courses are available in every major city. For more information see Public courses. Private training is at clients discretion.


Maximum 18

Site Requirements

Casual clothing and enclosed shoes is required.

Material Supplied

All required material is supplied including use of iPad with ICAM App.


Feedback from the ICAM Course Participants

95% of clients have stated that the ICAM Training course was excellent in its knowledge of the subject (trainer: Paul Camilleri), facilities and materials were delivered very well and that they would highly recommend the course to others.


By seoteam | September 14, 2019 | Comments Off on Layton

Paul is definitely a subject matter expert. Was a great learning experience. Thoroughly enjoyed the high quality delivery.

– Layton (14/09/19)


By seoteam | September 13, 2019 | Comments Off on Melissa

Full on course but enjoyed every minute of it. Would highly recommend this training. Paul is very knowledgeable in this subject.

– Melissa (13/09/2019, 14/09/2019)

98% of clients surveyed have rated the course to be excellent, stating that they would definitely recommend the course to others in the future as knowledge delivered was based on realistic incidents that is helpful in understanding Accident Investigations Processes.


By seoteam | September 11, 2019 | Comments Off on Daryl

Trainers knowledge of subject and process was excellent. His (Paul Camilleri) delivery and communication was perfectly pitched. Very Patient and helpful. Excellent course. Very pleased I attended.

– Daryl (11/09/2019, 12/09/2019)


By seoteam | September 11, 2019 | Comments Off on Mark

Paul had amazing knowledge and was a great teacher.

– Mark (11/09/2018)

99% of clients attending the course in New Castle rated the course to be excellent in its role in helping participants to understand the Accident investigation process in further depth through excellent delivery of materials by the Paul.


By seoteam | February 16, 2019 | Comments Off on Brent

Very thorough and excellent course. The material was very applicable and the process to follow makes the course easy to understand.

– Brent (15/03/2019, 16/02/2019)

Download ICAM Public Course Brochure

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